From a far Georgia’s Cafe appears to be a symbol of the new Broadway in the 80s and 90s. Its full service kitchen and waiter service tables signals the new type of cafe scene propping up in replace of the New York classic delis. The Columbia region always had its outdoor dining and so did the heart of the Upper West Side in the 60s and 70s. But poor old Broadway in the 80s and 90s throughout most of the 1990s was missing out (caution: don’t get confused between street references versus date references as I just did). That’s not to say that here and there there were restaurants without door seating (French Roast and the now deceased Time Cafe always did) but they remained full restaurants, they weren’t sit-and-have-a-cup-of-coffee places. Georgia’s Cafe is just that, you can sit for hours, undisturbed, and enjoy a decent (emphasis on decent) coffee.

Outside Facade View of Georgia's Cafe
When Georgia’s opened a few years back I really wanted it to succeed. I am one who fell in love with the cafe culture while studying abroad in Paris and was excited to see it migrate to the Upper West Side finally. As good as Starbucks “can” be, I would much rather be at a place where I am served coffee in a real cup, maybe have something to eat, and be able to work without interruption.
But as much as Georgia’s attempts to fulfill this void, it falls short. Arguably its biggest offense, and what makes it the least French, is that most of its food is premade. Now I cannot tell you how frustrating it is to be told you cannot get something without cheese because it has already been made, especially when you are on a diet. Second is the fact that these premade sandwiches cost more than the ones offered at Starbucks (and frankly I don’t really see a difference since they are both made not to order). Thirdly, though their coffee is decent (and by decent I mean acceptable but not sought after) their wine list is a joke. I dream of the day that a cafe can hold its own with both the morning and afternoon crowd, Georgia’s can’t.
Lastly, and here is what the title refers to, their service is utterly frustrating to deal with. Yes it is really nice to be left alone while reading or working, but not while trying to actually pay and leave. Their staff needs to be a lot more attentive of the needs of the diner. When I am looking up and around while holding my wallet that probably means I’m ready to go. This last comment also was inspired by the simple fact that I had to ask for water as well.
The first time I was there was at breakfast time, a time when Georgia’s provides nothing for the dieter except an extremely over priced fruit plate. But as I research now for this review I’ve noticed no fruit plate on the menu so perhaps they’ve removed their only dietetic option. The second and third time I visited I had lunch. The first time I ordered the special penne with tomato and mozzarella, as is (I wasn’t dieting then) and found it enjoyable. They didn’t over do the dish and kept it simple. The most recent visit however was when I discovered that their sandwiches were all premade (I tried to order the grilled chicken breast without feta cheese and was turned down). Thus I had to settle for the $13 Caesar salad with balsamic vinegar on the side. The salad was certainly an entree size if not too big (neither my friend nor I could finish our meals).
All in all it is a leg up from reading at a Starbucks but if I was looking to eat lunch while working I would choose Edgar’s Cafe instead.
The Ranking (for explanation, see “Review Key”):
Food: 2 straws (The special pasta was alright but they need to work on their sandwich options).
Price: $$$traws, Expensive price ($20 will cover the average lunch but $30 and over will have to cover an average dinner).
Atmosphere: Pleasant and cute. This part they have down. It is easy to work or read without getting distracted here. In the winter it’s soothing to walk in out of the cold and find a table with a warm cup of coffee while in the summer they have outdoor seating with enough space to enjoy an ice coffee.
Overall: 2 straws (The atmosphere does not make up for the frustrating staff and disappointing food. Georgia’s I challenge you to do better: increase your wine selection by adding more exotic (South African wines are really excellent these days, as our South American wines from Chile or Argentina) and local choices (since Vineyard closed we need a good place to get NY wines), make your sandwiches as they are ordered and increase your salad options (make some originals), greatly increase your tapas menu and avoid the boring typical choices (a cheese plate with parmesan, manchego, and brie, can you get more typical than that?), and after you do all that perhaps you can give Cleopatra’s Needle a run for their money with a better (and younger) evening scene.)
The Details:
Website: N/A
Location: 2418 Broadway (corner of 89th).
Phone: (212) 362-2000
Reservation: I have never needed one. But I have been there when it is full. Perhaps call ahead of time if you are going during peak dining hours.
Dress: Casual.
Hours:
Weekdays: 7:30am- 9:30pm
Weekends: 8:00am- 9:30pm

You would be surprised how much things can change in a year. Come visit us soon and give us another try. =)
Sincerely,
Sherine
Georgia’s Cafe: Manager