In college I focused my studies on comparative literature and though now I teach 7th grade science, my desire to compare still comes out every now and then. This time I can’t help but question the latest advertising campaign by Starbucks. Ironically I am at a Starbucks while I write this using their free wifi when you register a Starbucks Card, but that is beside the point. The campaign in question consists of two sentence print ads in which Starbucks makes a bold statement regarding the quality of their product and concludes by introducing a change making it even better.
Naturally a company is going to suggest that their product is superior, after all they are in the business of selling. But in this particular case it is in the style of the ad that I become confused, almost offended. The ad is printed in a style as if to suggest it was printed on the side of a burlap sack (presumably one used to carry their superior coffee beans). Use such an image invokes a near organic sense in the consumer, the burlap sack being an image of the naturally, locally, and environmentally farmed product. Clearly the use of such an image is to counter the empirical image Starbucks has become known for. But in the humility of a burlap sack, the arrogance of the phrase is printed. This is the problem.
Now in preparing for this post I did some research on the ad campaign. The Times reported on it in May in the context that it was both a counter to the McDonalds ad campaigns as well as an introduction to the internet generation. Normally I wouldn’t care to comment on these ads, and if I did I would have done it back when they were advertising an ad search via Twitter and Facebook, but I’ve seen too many of them recently to let it go unsaid that these ads are overly arrogant and pretentious. Starbucks needs to make its coffee good again before it can say it’s the best again.
I won’t try to speak for my generation, but for me and my friends, the way to advertise to us is not by suggesting you are both genuine and yet arrogant about coffee. But I guess that is their idea: We know coffee better than anyone and that’s why we’re the best. In the end I am curious to see if this ad campaign will work, I’d like to believe that our generation is more concerned with the sustainability and humility of our providers and not their quality assumptions. But then again we are the generation that birthed the hipsters.
*all photos courtesy of starbucks.com